95 ok's Privacy Policy – Our Commitment to Protecting Your Data

Welcome to 95 ok, the betting platform. This Privacy Policy outlines our commitment and responsibilities regarding the protection of your personal information. By using any of the services offered by 95 ok, you are considered to have read and accepted this Privacy Policy.

This policy applies when you visit our website, create an account, use our betting or gaming services, contact customer support, or participate in our promotional offers. In short, any interaction you have with 95 ok is covered under this policy.

We believe privacy is a fundamental right. That's why we collect only the minimum information necessary and apply the highest level of technical safeguards to keep it secure. Your trust is the foundation of our platform.

95 ok collects the information necessary to provide you with our services. This data is gathered in several ways — directly from you, automatically, and through third parties.

Information collected directly from you:

• Identity Document Details: Full name, date of birth, national ID number.
• Contact Information: Mobile number, email address, residential address.
• Financial Information: Mobile banking numbers (bKash/Nagad/Rocket), bank account numbers.
• KYC Documents: Copy of National ID or passport, along with a selfie photo.

Automatically Collected Information:

• Device Information: IP address, browser type, operating system.
• Usage Information: Page visit history, session duration, and click data.
• Transaction Logs: Timing and amounts of deposits and withdrawals.
• Betting Activity: Betting history, gaming patterns, win/loss records.

95 ok uses the information it collects solely for specific, legitimate purposes. We never misuse your data or use it beyond what it was originally collected for.

Primary Purposes of Use:

• Account Management: Registration process, login security, and keeping your account active.
• Identity Verification (KYC): Age verification and anti-money laundering compliance.
• Payment Processing: Processing deposits and withdrawals smoothly.
• Customer Service: Prompt resolution of your complaints and queries.
• Security Assurance: Detecting and preventing fraud.
• Responsible Gaming: Monitoring unusual betting patterns and alerting members accordingly.
• Legal Obligation: Mandatory reporting to government authorities and regulatory bodies.
• Service Improvement: Analyzing user experience to improve the platform.

In every use of your data, we follow a data minimization principle — meaning we never use more information than is strictly necessary for the task at hand.

95 ok never sells, rents, or commercially exchanges your personal data. That said, to keep our services running smoothly, we may share limited information with trusted parties in specific circumstances.

Data Sharing Circumstances:

• Payment Processors: Only the transaction details required for deposit and withdrawal processing are shared with bKash, Nagad, Rocket, and banks.
• Identity Verification Services: With approved verification agencies for the KYC process.
• Legal Authorities: Providing necessary information upon receipt of a lawful order from a court or government authority.
• Preventive Investigation: With regulatory authorities for money laundering or terrorist financing investigations.

Your information will never be shared with advertisers, data brokers, or unrelated businesses under any circumstances. This is a commitment we uphold without exception.

95 ok uses cookies to enhance your browsing experience and ensure the proper functionality of the platform. Cookies are small text files stored in your browser.

Types of Cookies We Use:

• Essential Cookies: Maintaining login sessions and security verification — the site cannot function without these.
• Functional Cookies: Remembering your preferred language and settings.
• Analytics Cookies: Measures time spent on each page to help improve the site.
• Security Cookies: To detect fraud and unauthorized access.

We do not use third-party advertising or tracking cookies. Your browsing data is never shared with any ad network.

95 ok retains your data only for as long as necessary. Retention periods are determined by service requirements and legal obligations.

Retention Period:

• Account Information: For the duration of active account status and a minimum of 5 years after closure.
• Transaction Records: 7 years from the date of the last transaction (as required by law).
• KYC Documents: 5 years after account closure.
• Customer Support Communications: 3 years after last contact.
• Log Files: Automatically deleted after 90 days.

Security Measures:

• Data transmission secured with 256-bit TLS/SSL encryption.
• All data is stored in our database with AES-256 encryption.
• Multi-factor authentication system.
• Regular penetration testing and security audits.
• Data access is restricted to staff on a strictly need-to-know basis.

95 ok recognizes your complete rights over your personal information. You may exercise the following rights at any time.

• Right of Access: You can request a complete list of all the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of your data under certain conditions.
• Right to Restriction of Processing: You can request that we stop using your data for specific purposes.
• Right to Data Portability: You can request a copy of your data in a standard, portable format.
• Right to Object: You may object to marketing communications or profiling.

Please note that due to legal obligations, certain data may not be deletable before a specified period. For example, transaction records must be retained for a legally mandated duration. In such cases, we will provide you with a detailed explanation.

95 ok is a responsible betting platform. Our services are intended exclusively for individuals aged 18 and above. We never knowingly collect information from minors.

Age verification is a mandatory step in our registration process. Age is confirmed through documents submitted during KYC. If a user is found to be under 18, their account will be immediately closed and all associated data will be permanently deleted.

95 ok reserves the right to update this Privacy Policy at any time. Depending on the nature and significance of the changes, we will notify you through different methods.

Our Policy on Changes:

• Minor Changes (Spelling, clarification): Any changes will be communicated by updating the "Last Updated" date at the top of the page.
• Moderate Changes (New data collection): You will be notified on the platform at least 7 days in advance.
• Major Changes (Data Sharing Policy, Purpose of Use): Messages will be sent directly to your registered email and mobile number.

Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms. If you do not agree with the changes, you may submit a request to close your account.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our dedicated privacy team will treat your matter with the utmost seriousness.

We are committed to treating every privacy complaint with the utmost seriousness and will work to resolve it as promptly as possible.